Terms and Conditions

Super Wild Cat Gaming Ltd

Last Updated: 25th October 2024

Version: 1.0

⚠️ IMPORTANT INFORMATION - PLEASE READ CAREFULLY ⚠️

These clauses have the potential to seriously affect your interests. We strongly advise you to read these key points and follow the links to the full sections for complete understanding before engaging with our services.

  • Gambling Risks & No Guarantees (See Section 2.2): Gambling involves significant financial risk. There is no guarantee of winning, and you may lose money. Play only with funds you can afford to lose.
  • Age & Identity Verification (See Section 4.1 and Section 4.2): You must be 18 years or older to register an account and play any game, including demo versions. We are legally required to verify your age and identity before you can access any gaming content or make deposits.
  • Customer Fund Protection (See Section 6.5): Your funds are held in a segregated client account, separate from our company's operational funds. This provides a Medium level of protection.
  • Mandatory Responsible Gambling Limits (See Section 9.2): As per UK Gambling Commission requirements, you MUST set deposit limits before your first deposit.
  • Game Fairness & RTP (See Section 7.1): Our games use independently tested Random Number Generators (RNGs) to ensure fairness. RTP percentages are theoretical and calculated over millions of spins.
  • Dispute Resolution (See Section 13): If you have a complaint, please contact our Customer Support first. If unresolved, you have the right to refer your dispute to our independent Alternative Dispute Resolution (ADR) provider, the Independent Betting Adjudication Service (IBAS).

1. Introduction

Welcome to superwildcat.uk (the "Website"), the official online platform for the "Super Wild Cat" slot game, operated by Super Wild Cat Gaming Ltd. These Terms and Conditions ("Terms", "T&Cs") govern your use of the Website, any games offered thereon, and all related services.

By registering an account, accessing the Website, playing any games (including demo versions), or using any of our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions, our Privacy Policy, and any specific game rules or promotional terms.

2. About Us - Operator Identification & Licensing

2.1. Our Company Details

The Website superwildcat.uk is operated by:

  • Full Legal Company Name: Super Wild Cat Gaming Ltd.
  • Company Registration Number: 11457893
  • Registered Office Address: Level 39, One Canada Square, Canary Wharf, London, E14 5AB, United Kingdom
  • VAT Number: GB123456789
  • Jurisdiction of Incorporation: England and Wales
  • Parent Company: Massive Entertainment Group PLC

2.2. Licensing and Regulation

Super Wild Cat Gaming Ltd. is licensed and regulated by the UK Gambling Commission (UKGC), ensuring that we operate in a fair, transparent, and socially responsible manner.

3. Your Responsibilities as a User

3.1. Eligibility

You must be at least 18 years of age (or the legal age for gambling in your jurisdiction, if higher) to register an account and use our services. It is your responsibility to ensure that gambling is legal in your jurisdiction.

3.2. Account Security

You are responsible for maintaining the confidentiality of your account login details (username and password) and for all activities that occur under your account.

4. Account Registration and Verification

4.1. Account Creation

To play for real money, you must register an account on our Website. You agree to provide accurate, complete, and up-to-date information during the registration process.

4.2. Know Your Customer (KYC) and Anti-Money Laundering (AML) Procedures

As a licensed operator, we are legally obliged to perform identity and age verification checks (KYC) and to comply with Anti-Money Laundering (AML) regulations. This means:

  • Age Verification: You will be required to verify your age BEFORE you can access any gaming content, including demo versions, or make any deposits.
  • Identity Verification: We will request documents such as photographic ID (passport, driving licence) and proof of address.
  • Failure to Verify: If we are unable to verify your identity, your account may be suspended or closed.

5. Deposits and Withdrawals

5.1. Deposits

5.4. Customer Fund Protection

Super Wild Cat Gaming Ltd. is committed to protecting customer funds. In compliance with UKGC requirements, all player funds are held in a segregated client account, separate from the company's operational funds. This provides a Medium level of protection, meaning that in the event of insolvency, your funds are protected and will be returned to you.

6. Game Rules and Payouts

7.1. "Super Wild Cat" Slot Game Details

Game Title: Super Wild Cat
Provider: Massive Studios (operated by Super Wild Cat Gaming Ltd.)
Game Type: Video Slot
Theme: Ancient Arena/Temple with Anthropomorphic Cats
Grid Configuration: Main grid 6 columns x 5 rows (30 positions), with an additional 6 columns x 1 row bonus row at the top.

7.1.1. Return to Player (RTP) and Volatility

The Return to Player (RTP) is a theoretical percentage calculated over millions of spins and represents the long-term mathematical expectation of the game's payout. 'Super Wild Cat' is a high volatility slot.

  • Base Game RTP: 96.53%
  • Enhancer 1 RTP: 96.53%
  • Enhancer 2 RTP: 96.57%
  • Bonus Buy 1 RTP: 96.64%
  • Bonus Buy 2 RTP: 96.64%

The maximum win potential is 25,000x your bet in standard play, and up to 50,000x your bet when the 'Double Max' feature is active.

7.1.2. Betting Limits

  • Minimum Bet: £0.20
  • Maximum Bet: £100.00

8. Demo Play

We offer a demonstration version of 'Super Wild Cat' for informational and entertainment purposes only. Access to the demo version requires age verification, in line with UKGC regulations.

9. Responsible Gambling

Super Wild Cat Gaming Ltd. is deeply committed to promoting responsible gambling and providing a safe environment for our players. Gambling should always be an enjoyable form of entertainment, not a means to generate income.

9.2. Responsible Gambling Tools (Mandatory & Optional)

We provide comprehensive self-limitation systems to help you stay in control:

9.3. Problem Gambling Help & Support

If you are concerned about your gambling habits or need support, please contact these independent organisations:

10. Privacy Policy and Data Protection (GDPR)

We are committed to protecting your privacy and personal data. Our processing of your personal data is governed by our comprehensive Privacy Policy, which forms part of these Terms and is compliant with the General Data Protection Regulation (GDPR).

11. Interrupted and Aborted Games

We strive to provide a seamless gaming experience, but technical issues can occur. Our policy for handling interrupted or aborted games includes automatic resume functionality and refunds for system malfunctions on our part.

12. Complaints and Dispute Resolution

We are committed to resolving any complaints or disputes fairly, transparently, and promptly.

12.1. Internal Complaints Procedure

If you have a complaint, please contact our Customer Support team via email ([email protected]) or Live Chat. We aim to acknowledge your complaint within 24 hours and provide a final response within eight (8) weeks.

12.2. Alternative Dispute Resolution (ADR)

If you are not satisfied with our final response, you have the right to refer your dispute to our independent Alternative Dispute Resolution (ADR) entity:

13. Limitation of Liability

Super Wild Cat Gaming Ltd. shall not be liable for any loss or damage that you may suffer as a result of using the Website or playing our games, unless caused by our gross negligence or wilful misconduct.

Our maximum liability to you for any single event shall not exceed the lesser of: (a) the amount of bets you placed via your account in the six (6) months prior to the event; or (b) £1,000.

14. Changes to the Terms and Conditions

We reserve the right to amend these Terms and Conditions at any time. Any material changes will be communicated to you by email or through a prominent notice on the Website BEFORE they take effect.

15. Affiliate Disclosure

We receive a commission from partner casinos when you register via our links or engage with advertising on our site. This does not affect your playing conditions, nor does it influence our editorial independence in our ratings and recommendations. This helps us to keep free access to demo versions of slots and maintain our website.

16. Governing Law and Jurisdiction

These Terms and Conditions are governed by and construed in accordance with the laws of England and Wales. You agree that any dispute arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

17. Contact Us

If you have any questions about these Terms and Conditions, or require assistance, please do not hesitate to contact us:

We are here to help and ensure you have a safe and enjoyable experience.

Play responsibly. Set limits before you start. Gambling should be entertainment, not a way to make money. If you're concerned about your gambling, seek help from professional organizations.